Complaint management
VakifBank always strives to provide the best possible service to its customers and business partners.
Because we value your satisfaction. But if we do not convince you with our service, please let us know what we can improve.
You have the option of submitting your complaints through various channels. Any receipt of the complaint will be acknowledged and will be dealt with as soon as possible.
Please use the complaint form (see below) or send us an e-mail: anliegen@vakifbank.eu.
Contact form
Außergerichtliche Schlichtungsstelle & weitere Interessensvertretungen
Sie haben die Möglichkeit, sich zur Weiterbearbeitung Ihrer Beschwerde an eine außergerichtliche Schlichtungsstelle zu wenden, insbesondere: